Shipping policy

Except in specific cases explicitly specified, Wä delivers abroad in the following countries: France, Belgium, Germany. Shipping costs are automatically calculated on our site according to the amount of the order and its destination.

Professional deliveries as well as deliveries to any destination other than the countries mentioned above, must be the subject of a specific quote.

Except in specific cases explicitly specified, the delivery time for orders deliverable in Luxembourg and in the peripheral Greater Region is 7 working days after receipt of payment. Saturdays, Sundays and public holidays are included in non-working days, as well as days when road transport is prohibited. These deadlines are indicated in the order confirmation received by e-mail by the customer.

The order is delivered to the delivery address chosen by the customer.

The customer is required to carefully check his packages on delivery in order to immediately make any reservations with the carrier. In the event of failure to deliver the order and in the absence of a response or indication from the customer within a period of 6 months allowing the re-delivery or reimbursement to be organized, the order will be considered as remaining the property of Wä without any further formality.